If you believe that Softer Days has infringed your intellectual property rights, please contact us using the procedure described below.
A. Procedure for Reporting an Intellectual Property Infringement
Our policy is to:
- Restrict access to, or remove, any content (including but not limited to text, images, and photographs) (collectively, “Content”) that we believe in good faith infringes the intellectual property rights of third parties once a valid notice is received; and
- Terminate services for repeat infringers.
If you believe that Content available on or through the website infringes copyright or otherwise violates your intellectual property rights, please send a notice of infringement including the following details to the designated contact below:
- Identification of the copyrighted work or other intellectual property that you allege has been infringed on or through the website, including any registration number(s), where applicable;
- Identification of the Content that you allege is infringing, including (a) a description of how the material uses the copyrighted work or other IP in an infringing manner, and (b) a description of where the material is located on the website, with sufficient detail to allow us to verify its presence;
- Your contact details, including full name, postal address, telephone number, and email address;
- A statement that you have a good-faith belief that the disputed use is not authorised by the rights holder, its agent, or the law;
- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or are authorised to act on the rights holder’s behalf; and
- An electronic or physical signature of the person authorised to act on behalf of the rights holder.
B. Upon Receipt of a Valid Notice
Our policy is to remove or disable access to the allegedly infringing Content.
C. Counter-Notice Procedure
If we believe that the Content removed or disabled is not infringing, or that we have the right to post and use such Content from the rights holder, the owner’s agent, or as permitted by law (including fair dealing), we may submit a counter-notice to the designated contact below containing:
- Identification of the Content that was removed or disabled and the location where it appeared on the website before it was removed or disabled;
- A statement, made under penalty of perjury, that we have a good-faith belief that the Content was removed or disabled as a result of mistake or misidentification;
- Our contact details, including full name, postal address, telephone number, and email address; and
- Our electronic or physical signature.
If a counter-notice is received, we may send a copy to the original complainant, informing them that we may reinstate the removed Content or restore access within 10 working days. Unless the rights holder informs us that court proceedings have been initiated seeking an order to restrain the member from infringing activity, the removed Content may be replaced, or access to it restored, within 10–14 working days (or more), at our discretion.
Important: Submitting a false or bad-faith claim or counter-claim may expose you to liability for damages and legal costs. Please ensure all statements are accurate and made in good faith.
You can submit notices by emailing us.
Contact
Mon–Fri 9:00–18:00
Sat 10:00–16:00
📞 020-2101094
📧 info@softer-days.com
We aim to respond within 1–2 business days
Papaverweg 34, Unit B100
1032 KJ Amsterdam (No visiting or returns address)
