Digital Marketer

As a Digital Marketer, you’ll turn data into growth. You’ll optimize our funnels, CRO, and campaigns while building a brand that stands for period relief and better sleep. This is an end-to-end role: from insight to impact.

What you’ll do

• Analyze and improve the customer journey using GA4 and Looker Studio.
• Design and scale email flows (Klaviyo) and on-site personalization.
• Plan and run CRO experiments (A/B testing, messaging, landing pages).
• Monitor attribution and ROAS, turning learnings into actionable roadmaps.

What we’re looking for

• Bachelor’s degree or equivalent; 2–4 years of relevant experience.
• Proficiency with GA4, Tag Manager, and basic HTML/CSS. Shopify knowledge is a plus.
• Analytical mindset, hands-on approach, and experiment-driven.
• Availability: 24–40 hours per week.

What we offer

• Salary: €2,600–€3,600/month (full-time), depending on experience.
• Hybrid work, tools, and professional development budget.
• Meaningful impact — your work helps people live pain-free and sleep better.

Apply via careers@softer-days.com

Customer Service Lead

We’re looking for an empathetic problem-solver to help take our customer experience to the next level. You’ll build processes, insights, and a warm tone of voice that reflect the Softer Days brand.

Key responsibilities

• Respond to inquiries (EN/NL) via email or chat and manage SLAs.
• Coordinate returns/RMAs with logistics partners.
• Set up and improve Zendesk macros and automations.
• Summarize customer feedback into actionable product or UX improvements.

Your profile

• MBO/HBO degree; 0–3 years of experience (experience is a plus but not required).
• 16–32 hours per week; excellent written and spoken English and Dutch.
• Empathetic, solution-oriented, and process-driven.

We offer

• Flexible hours and location (remote or in-office), travel reimbursement.
• 25 vacation days (full-time), regular team events.
• A brand with a mission — and a deeply appreciative community.

Apply via careers@softer-days.com

Open Application

Don’t see the right role but feel deeply connected to what we’re building at Softer Days? Tell us how you can contribute to period relief, sleep quality, and self-care for our community.

• Share your motivation, CV/portfolio, and your ideal role and hours.
• We read every open application with care.

Send an open application

About Softer Days

Softer Days designs calming, evidence-based products for menstrual pain relief and better sleep. From wearable heat therapy to leak-secure underwear — we prioritize comfort, clarity, and sustainable design.

We don’t create hype gadgets. We build everyday tools that actually make life easier. We’re transparent about how they work, how to care for them, and what to expect — always with real life as the starting point.

Our Core Values

• Action & Progress: Start small, test smart, learn fast.
• Empathy First: We listen, normalize, and support without judgment.
• Honesty & Clarity: No overpromises — just transparent info on function, care, and limitations.
• Sustainable Thinking: Reusable where possible, less waste always.
• Better Together: Open communication and feedback fuel everything we do.