Privacy Policy

About Us

Softer Days is fully committed to protecting the privacy of our online visitors and customers. We highly value and respect the importance of privacy on the internet. We will never disclose customer information to third parties, except as part of providing a service to you – for example, arranging for a product to be shipped to you, carrying out credit and other security checks, for customer research and profiling, or where we have your express consent.

Information Collection

Cookie Policy

Cookies are information files sent to your computer or mobile device when you visit a website with that device. They are used to recognise your device when you return to the website for future visits. These files serve various purposes, such as remembering your personal preferences and items you may have viewed; they help us improve your browsing experience and ensure that the advertisements or offers you see online are more relevant to you. In general, these cookies can be divided into four categories, as described below.

Strictly Necessary Cookies

Strictly necessary cookies are essential for the website to provide the services you request, such as remembering items in your shopping cart and assisting with checkout.

Performance Cookies

Performance cookies collect anonymous information about how you use the site. The data is aggregated with that of other users to help us improve the operation of the website. We use Google Analytics cookies to help us understand how our customers arrive at, browse, and use our site. This enables us to identify areas for improvement, such as navigation, shopping experience, and marketing campaigns. The data stored by these cookies never reveals personal details that could identify you.

Functional Cookies

Functional cookies remember choices you make, such as language or search parameters (e.g. size or colour). This information can then be used to provide you with a faster, more tailored, and enjoyable experience when you return to our website. The information is also aggregated anonymously with other users to help us improve the functionality of our site.

Targeting or Advertising Cookies

Targeting or advertising cookies collect information about your browsing preferences to make our advertisements more relevant to you and your interests. They remember the websites you have visited and may share certain information with third parties, such as advertisers.

If you are not comfortable with the use of cookies, you can adjust your browser settings to prevent cookies from being stored on your device without your express consent. Please refer to your browser’s "help" section for details on how to manage cookie settings.

By using our website, you accept our use of cookies in accordance with this Cookie Policy. If you do not accept the use of cookies, please disable them before using our website.

Disclosure of Your Information

We may disclose your personal information in the event that Softer Days is acquired by a third party, in which case the personal information we hold about our customers may be one of the transferred assets. We may also disclose your personal information if required to do so by law, or to protect the rights, property, or safety of our business, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and risk reduction.

We will never sell your name, address, email address, credit card details, or any other personal information to third parties. Please note that we cannot be held responsible or liable for the actions of third-party websites you may be referred to from our site, or any third-party websites linked from ours.

Links to External Websites

Our website may contain links to and from other affiliated websites, advertisers, and third parties. If you follow a link to any of these websites, please note that they have their own privacy policies, and we do not accept any responsibility or liability for these policies. Please check these policies before submitting any personal data to these websites.